We utilize a range of proven techniques tailored to your organization’s unique situation, including:
Mediation and Facilitated Dialogue
Through guided conversations, we help disputing parties openly voice their concerns, explore perspectives, and identify solutions that work for everyone. Our mediators create a safe environment for honest yet respectful dialogue.
Conflict Coaching
Individual coaching helps leaders, managers and employees build critical skills for self-awareness, regulating emotions, clear communication and having “difficult” conversations. You’ll gain tools to proactively resolve disagreements before they escalate.
Conflict Resolution Training
Through workshops and role-playing exercises, your team will learn how to spot the signs of brewing conflicts, strategies for finding common ground, and ways to reframe conflicts as opportunities for growth.
Team and Culture Building
Misunderstandings often stem from divergent communication styles, personalities and work expectations. Our expert facilitators guide exercises to build trust, empathy and appreciation for one another’s perspectives within your teams.
Negotiation and Consensus Building
For conflicts over resources, processes or objectives, we provide a neutral party to help teams identify shared interests, manage competing priorities and negotiate win-win solutions everyone can commit to.
Policy and Procedure Reviews
Analyzing your policies on workplace conduct, anti-discrimination, disciplinary actions and more, we identify potential gaps and provide recommendations to clarify expectations and prevent conflicts before they arise.
With our comprehensive, research-backed approach, you can feel confident True You Always will get to the root causes of conflicts – not just put a temporary band-aid on symptoms.